Student Services Department ticket system

To send an email to the Student Service Center, please click on the topic of your question.

We care about your privacy. HTW Berlin is committed to respect your privacy and to comply with applicable data protection and privacy laws. To ensure fair and transparent processing we are providing you with necessary information on data protection as required by the EU General Data Protection Regulation (GDPR). By sending a message to the following ‘role’ or ‘functional’ e-mail address or by using this contact form, you consent to the collection, storage and use of your personal data (such as your contact details and further information) in a so-called trouble-ticket system. The personal data are collected from you for the purpose of processing your inquiry. After the completion of your inquiry, i.e. after your ‘ticket’ was closed, it will be deleted within a period of six months. No personal data are being transferred to third parties. You have the right to request from us access to and rectification or erasure of personal data, restriction of processing, the right to data portability or to object to processing, as well as the right to withdraw consent at any time. HTW Berlin, represented by its president, is responsible for the collection and processing of your personal data. Please refer to our homepage for further information on data protection and for the contact details of our data protection officer and the competent supervisory authority.

Table of contents

Applications and admission

Enrolment and re-registration

Examinations and grade transcripts

Please use following e-mail when you need the examinations office: Enquiries and requests (e.g. permission to complete the final thesis, grade transcripts and module certificates, legalisation of degree certificates) are processed via the ticket system by study programme.