General Student Advisory Service
Please be patient and don't ask regarding the status of your application, also see Admission or refusal.
Please note that the General Student Advisory Service does not have access to your data, including your application or enrolment. If you have questions regarding your application, your application status, the application process as well as your enrolment please contact the Student Service Centre.
- FAQ Application and application status on hochschulstart.de (in German)
- Enrolment and Health insurance (Health insurance is mandatory for students in Germany. A health insurance has to report your insurance status. Hence, it's not something you can report to HTW Berlin.)
Personal consultations (no appointment necessary)
Treskowallee campus, building A
Until 16th March, please use entrance A09 which you can reach from the inner courtyard. The other entrances are closed during the non-teaching period.
- Thursdays: 2 p.m. - 5 p.m. (room 151) - cancelled on 14th March
Wilhelminenhof campus, building B
- Tuesdays: 2 p.m. - 5 p.m. (room 004) - cancelled on 2nd April
- Wednesdays: 10 a.m. - 12 p.m. (room 004) - cancelled due to non-teaching period, starts again on 10th April
Telephone consultations
We answer brief questions and are available for longer consultation sessions on (030) 5019-2254:
- Mondays and Fridays: 11 a.m. - 1 p.m.
- Wednesdays: 2 p.m. - 4 p.m.
- On Wednesdays and Fridays, questions can also be answered in English.
If the answering machine comes on during our office hours, it means that we are engaged in a consultation session. Please try again later on.
Email address: studienberatung@htw-berlin.de
Please provide your telephone number in case of any queries.
Your email will be processed in a ticket system. As a result, please note the information on data protection.
On Mon, 9th October we are closed and hence won't be answering any e-mails. We are back on Tues, 10th October.
Video consultations
Our video consultations take place by appointment. Please contact us in advance stating your request by emailing studienberatung@htw-berlin.de. We will then send you an email with the time slot and the access data.