Student Service Centre

Table of contents

Your electronic enquiries are sent via the ticket system to the responsible member of staff in the Student Services department. Please use the relevant link for your enquiry.

Telephone hotline

The hotline (030) 5019 - 2919 is available Mondays to Fridays from 9 to 11.30 am and from 12.30 to 3 pm. Students of HTW Berlin will either answer your questions directly on the telephone or will make a note of your enquiry and forward it to the responsible member of staff.

Please note that the hotline is not continuously available at the moment.

Opening hours on Treskowallee campus

During opening hours, you do not need an appointment in order to speak to someone at the Student Service Centre on the Treskowallee Campus, building A, room 040. The post box in front of the SSC is emptied from Mondays to Fridays.

  • Teaching period: 1.00 to 5.00 pm
  • Non-teaching period: 1.00 to 3.00 pm
Monday,Tuesday, Thursday
  • Teaching period:
    9.00 to 11.30 am and 1.00 to 5.00 pm
  • Non-teaching period: 9.00 to 11.30 am and 1.00 to 3.00 pm
  • Teaching period: 9.00 to 11.30 am
  • Non-teaching period: 9.00 to 11.30 am

We offer special counseling for refugees at
Treskowallee campus | Main Building, room 040:

  • Teaching period: 2.00 to 5.00 pm

Opening hours on Wilhelminenhof campus

As from 01.01.2019 please only use the consulting service at Campus Treskowallee - there will be no consultation at Campus Wilhelminenhof anymore.


All services offered by the Student Service Centre are also available at the Wilhelminenhof campus, building G, room 125a (opposite Library Loan Department).

WednesdayTeaching period:
9.00 am to 12.00 noon and 1.00 to 4.00 pm

Postal address

Hochschule für Technik und Wirtschaft Berlin
Treskowallee 8
10318 Berlin