General Student Advisory Service

Please note that the General Student Advisory Service does not have access to your data, including your application or enrolment. If you have questions regarding your application, your application status, the application process as well as your enrolment please contact the Student Service Centre.

changed availability

Our study information days for our Bachelor's degree programmes will take place from 10-13h June. Due to organisational reasons we are currently available to a limited extent. 

Personal consultations (no appointment necessary)

Treskowallee campus, building A

  • Thursdays: 2 p.m. - 5 p.m. (room 151) - on 27th June: ends punctually earlier at 4.30 p.m.!

Wilhelminenhof campus, building B

  • Tuesdays: 2 p.m. - 5 p.m. (room 004)
  • Wednesdays: 10 a.m. - 12 p.m. (room 004)
[Translate to Englisch:] Person

Telephone consultations

We answer brief questions and are available for longer consultation sessions on (030) 5019-2254:

  • Mondays and Fridays: 11 a.m. - 1 p.m.
  • Wednesdays: 2 p.m. - 4 p.m.
  • On Wednesdays and Fridays, questions can also be answered in English.

If the answering machine comes on during our office hours, it means that  we are engaged in a consultation session. Please try again later on.



Email address:
Please provide your telephone number in case of any queries.
HTW students use their HTW e-mail adress.
Your email will be processed in a ticket system. As a result, please note the information on data protection.


Video consultations

Our video consultations take place by appointment. Please contact us in advance stating your specific request by emailing We will then send you an email with the time slot and the access data.

Video camera