General Student Advisory Service

Please be patient and don't ask regarding the status of your application, also see Admission or refusal.

Please note that the General Student Advisory Service does not have any access into your application. If you have questions regarding your application and your application status as well as the application process please contact the Student Service Centre.

Personal consultations (no appointment necessary)

Treskowallee campus, building A
Until 16th March, please use entrance A09 which you can reach from the inner courtyard. The other entrances are closed during the non-teaching period.

  • Thursdays: 2 p.m. - 5 p.m. (room 151) - cancelled on 14th March

Wilhelminenhof campus, building B

  • Tuesdays: 2 p.m. - 5 p.m. (room 004)
  • Wednesdays: 10 a.m. - 12 p.m. (room 004) - cancelled until 22nd March (non-teaching period)
[Translate to Englisch:] Person

Telephone consultations

We answer brief questions and are available for longer consultation sessions on (030) 5019-2254:

  • Mondays and Fridays: 11 a.m. - 1 p.m.
  • Wednesdays: 2 p.m. - 4 p.m.
  • On Wednesdays and Fridays, questions can also be answered in English.

If the answering machine comes on during our office hours, it means that  we are engaged in a consultation session. Please try again later on.



Email address:
Please provide your telephone number in case of any queries.
Your email will be processed in a ticket system. As a result, please note the information on data protection.

On Mon, 9th October we are closed and hence won't be answering any e-mails. We are back on Tues, 10th October.


Video consultations

Our video consultations take place by appointment. Please contact us in advance stating your request by emailing We will then send you an email with the time slot and the access data.

Video camera