General Student Advisory Service

Availability before Christmas and HTW holidays

  • On Thurs, 22 December our open consultation hours are from 2 pm to 4 pm.
  • On Fri, 23rd December there will be no phone consultation. We will answer e-mails until about 12 pm.
  • The whole HTW Berlin is closed from 24th December to 1st January.
  • The Student Advisory Service is back again a day later, i.e. on 3rd January 2023.
    We wish you a pleasant and restful holiday season and a Happy New Year 2023.




The Study Advisory Service team will be pleased to help you

  • during the open consultation hours without an appointment
    • at Treskowallee campus in building A
      • Tuesdays 10 am to 12 pm (noon) in room 152
      • Thursdays 2 pm to 5 pm in rooms 151-152
    • at Wilhelminenhof campus in building B room 004
      • Tuesdays 2 pm to 5 pm
      • Wednesdays 10 am to 12 pm (noon)
  • by telephone on (030) 5019-2254 (for both short questions and longer counselling)
    (Note: the Student Service Centre of the university can be reached by telephone on (030) 5019-2919.)
    • Mondays 11 am to 1 pm
    • Wednesdays 2 pm to 4 pm: This slot is also for questions in English!
    • Fridays 11 am to 1 pm: This slot is also for questions in English!
    You are calling during the stated consultation hours but only get connected to the answering machine? This means that the line is busy at the moment. Please try again later.
  • by e-mail:
    Your e-mail will be answered personally using a ticket system. Please note our hints regarding the protection of data privacy. Please include your phone number for possible further enquiries.

  • by video/ online consultation: with appointment only
    • Wednesdays 10 am to 1 pm
    Please contact us beforehand to request a video/ online appointment (during the stated consultation hours) by sending an e-mail to and briefly stating what you wish to discuss. We'll give you a time slot to avoid unncessary waiting time.

Information material

Information material about all aspects of studying at HTW Berlin can be found on the Treskowallee campus (main building, to the right of room 140).